Terms and Conditions

Terms and Conditions

Welcome to VastraVaran, a brand by Shyamansh Prints. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any purchases.

1. General

1.1 These terms and conditions apply to all users of VastraVaran.

1.2 By accessing or using our website, you agree to these terms and conditions.

2. Orders and Payments

2.1 All orders are subject to acceptance and availability.

2.2 Payments can be made through various methods as indicated on the website.

2.3 Cash on Delivery (COD) orders are accepted but may incur additional processing times.

3. Product Information

3.1 We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in colour and design may occur due to screen resolutions and the nature of handblock products.

3.2 Customized products may require additional time for delivery and are non-returnable and non-exchangeable.

4. Shipping Policy

4.1 Dispatch Time: Orders are typically dispatched within 6 to 8 working days.

4.2 Delivery Time: Delivery takes between 3 to 5 days after dispatch, depending on your location.

4.3 Public Holidays and Unavoidable Circumstances: Delivery times might be affected by public holidays, natural calamities, and other unavoidable circumstances.

4.4 COD Orders: For COD orders, the shipping time may exceed 5 days, depending on the delivery pin code.

4.5 Accurate Address: Customers must provide accurate shipping information. We are not responsible for delays or additional charges due to incorrect or incomplete addresses.

5. Return and Exchange Policy

5.1 We offer exchanges and returns within 48 hours or 2 days of delivery for:

  • Damaged products
  • Incorrect product or size received

5.2 Items must be in their original condition, unworn, unused, with bill, and in original packaging.

5.3 Refunds are only available if the fault is on our end. Approved refunds will be processed within 10 business days.

5.4 Customers are responsible for return shipping charges. Shipping charges are non-refundable.

6. Customized Orders

6.1 We offer customization of garments for an additional charge of ₹300.

6.2 Cash on Delivery is not available for customized items.

6.3 Customized orders may take longer to deliver and cannot be returned or exchanged.

6.4 Steps for Customization:

  • • Contact us with your customization request.
  • • Provide necessary measurements details.
  • • The order will be accepted only after confirmation from our end.

7. Intellectual Property

7.1 All content on the VastraVaran website, including text, graphics, logos, and images, is the property of VastraVaran and is protected by Indian and international copyright laws.

8. Privacy Policy

8.1 Your use of our website is also governed by our Privacy Policy, which can be found here.

9. Governing Law and Jurisdiction

9.1 These terms and conditions are governed by and construed in accordance with the laws of India.

9.2 Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of India.

10. Changes to Terms and Conditions

10.1 We reserve the right to update or modify these terms and conditions at any time without prior notice.

10.2 Your continued use of the website following any changes constitutes your acceptance of the new terms and conditions.

11. Contact Information

11.1 For any questions or concerns regarding these terms and conditions, please contact our customer support team.

Thank you for shopping with VastraVaran!