WHO WE ARE

Our website address is: https://vastravaran.com/.

At VastraVaran, we understand that every individual has a unique sense of style and fit. Our customization service ensures your garment is crafted to your exact measurements and preferences — designed just for you. Please read the following Customization Policy carefully before placing your customized order.

OUR CUSTOMIZATION POLICY

1. Customization Details

  • Customization Fee: A flat charge of ₹300 applies for all customized garments.
  • Payment Method: Cash on Delivery (COD) is not available for customized orders.
  • No Returns or Exchanges: As each customized product is made specifically for you, these orders are not eligible for return or exchange.
  • Extended Dispatch Time: Customized products may require additional time for processing and dispatch. Please plan accordingly when placing your order.

2. Customization Process

  • To ensure a smooth and accurate customization experience, please follow the steps below:

    1. Contact Us:
      Reach out to our team via email or phone with your customization request.

    2. Provide Measurements:
      Submit your complete and accurate measurements as requested in the measurement guide.

    3. Confirmation:
      Your customization order will be accepted only after review and confirmation by our team.

    4. Production & Dispatch:
      Once confirmed, your customized garment will be crafted as per your details and dispatched within the extended timeline.

3. Measurement Guide

  • Please use the following measurement guide to provide accurate details. Measurements should be taken in inches with the help of a measuring tape.

    Kurti Measurement Guide

    • Chest: Measure around the fullest part of the chest, keeping the tape horizontal.

    • Sleeve Length: Measure from the shoulder seam to the desired sleeve length.

    • Muscle Size: Measure around the widest part of the upper arm.

    • Neck Length: Measure diagonally from the end of the shoulder to the start of the kurti neck.

    • Kurti Length: Measure from the top of the shoulder down to the desired hemline.

    • Waist Size: Measure around the narrowest part of the waist.

    • Hip Size: Measure around the fullest part of the hips, keeping the tape horizontal.

    • Armpit Size: Measure around the armpit with the tape snug but not tight.

    • Elbow Size: Measure around the fullest part of the elbow.

    Pant Measurement Guide

    • Thigh Size: Measure around the fullest part of the thigh.

    • Knee Size: Measure around the fullest part of the knee.

    • Ankle Size: Measure around the narrowest part of the ankle.

    • Pant Length: Measure from the waistband to the desired hemline.

    • Hip Size: Measure around the fullest part of the hips, keeping the tape horizontal.

    Accurate measurements are essential to ensure the best possible fit and comfort.

4. Important Notes

    • Your customization order will only be processed after full confirmation from our team.

    • Please ensure that all measurements and details provided are accurate — we will not be responsible for any fitting issues caused by incorrect information.

    • Customization requests may extend the dispatch timeline depending on the design complexity.

5. Contact Us

For any queries, assistance, or return/exchange requests, please reach out to our support team:

📍 Address: 85-A, Krishna Colony, Naya Khera, Vidhyadarnagar, Jaipur, Rajasthan, 302039
📧 Email: vastravaranhelp@gmail.com
📞 Phone: +91-8290162172 (Available between 10 AM – 6 PM)