WHO WE ARE

Our website address is: https://vastravaran.com/.

Welcome to VastraVaran. We are committed to delivering your orders promptly and safely. Please review our Shipping Policy carefully to understand how we process, dispatch, and deliver your orders.

OUR SHIPPING POLICY

1. Dispatch and Delivery Times

  • Dispatch Time: Orders are typically dispatched within 6 to 8 working days.

  • Delivery Time: Delivery usually takes 3 to 7 days after dispatch, depending on your location.

  • Public Holidays & Unavoidable Circumstances: Delivery timelines may be affected by public holidays, natural calamities, or other unavoidable situations.

  • Cash on Delivery (COD) Orders: Shipping time for COD orders may exceed 5 days, depending on the delivery pin code.

We strive to meet these timelines, but unexpected delays may occur due to circumstances beyond our control.

2. Shipping Methods

  • Trusted Carriers: We partner with reliable and trusted shipping carriers to ensure your products are delivered securely.

  • Variable Methods: The shipping method may vary depending on your location and the size or type of your order.

All shipments are carefully packed to ensure safe and damage-free delivery.

3. Shipping Rates

  • Calculation: Shipping rates are calculated based on the weight and dimensions of your products, as well as your delivery address.

  • Viewable Costs: The total shipping cost will be displayed before completing the checkout process.

Any applicable charges will be clearly mentioned before you place your order.

4. Address Accuracy

  • Accurate Information: Customers must provide complete and accurate shipping details during checkout to ensure timely delivery.

  • Responsibility: VastraVaran is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete addresses.

Please double-check your address and contact details before confirming your order.

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email or SMS.

  • You can use this tracking number to monitor your order’s delivery status on the carrier’s website.

Our team is always available to assist you in case of any tracking or delivery issues.

6. Cash on Delivery (COD) Orders

  • COD is available for selected pin codes and product categories.

  • Delivery time for COD orders may be longer depending on location.

  • Please ensure someone is available at the delivery address to accept the package and make payment.

7. Delays and Exceptions

While we work hard to ensure timely deliveries, certain conditions may cause delays, including:

  • Remote or rural delivery locations

  • National holidays or festivals

  • Courier or logistics network delays

  • Weather disruptions or natural events

We appreciate your understanding and patience in such cases.

8. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice.
Any updates will be reflected on this page, along with the revised “Last updated” date.

9. Contact Us

For questions, concerns, or assistance regarding your order or delivery, please contact our customer support team:

📍 Address: 85-A, Krishna Colony, Naya Khera, Vidhyadarnagar, Jaipur, Rajasthan, 302039
📧 Email: vastravaranhelp@gmail.com
📞 Phone: +91-8290162172 (Available between 10 AM – 6 PM)